Stripe Terminal

What is Stripe Terminal?

Stripe Terminal lets businesses collect in-person payments. With one payment solution across channels, you can unify your online and offline payments, and simplify your reporting and reconciliation to save time and to improve business insights.

What payment methods are supported?

Stripe Terminal supports chip, swipe, and contactless payment methods, including Apple Pay and Google Pay.

What countries and currencies are supported?

To find the latest country and currency availability for Stripe Terminal, see Stripe Terminal currency Support.

How do I see my in-person payments?

Terminal transactions are displayed in the Stripe Dashboard. Click on the payment to see more details.

You can also filter for Terminal transactions in your Stripe Dashboard. To learn how, see Terminal transactions displayed in Dashboard.

What card readers are available?

Stripe.com‘s integration with Stripe Terminal supports the BBPOS Chipper 2X BT mobile reader and the Verifone P400 countertop reader. To learn more about these card readers, see Stripe Terminal readers.

Are the card readers secure and compliant?

In-person payments must follow strict rules to meet PCI compliance, PCI certifications, and EMV certifications. Stripe Terminal offers pre-certified, PCI-compliant readers. This ensures that your transactions are secured by Stripe’s end-to-end encryption and that your readers are always up to date via Stripe’s remote management tools.

What is Stripe Terminal pricing?

See Stripe Terminal pricing.

How do I order a card reader?

• Go to your Stripe Dashboard and select Terminal from the left-hand menu

• In the “Hardware orders” section, click Shop

• Select the name of the reader that you’d like to purchase

• Click Add to cart

• Navigate to your cart, check out, and pay

How do I pair the card reader to my platform and Stripe account?

How do I run a test payment?

I’m having trouble accepting payments with Terminal. How do I troubleshoot?

If you’re having trouble accepting payments with the BBPOS Chipper 2X BT mobile reader, make sure that:

• Bluetooth is turned on and the card reader is on or near your phone. You cannot connect the mobile reader to your phone with a cord, only via Bluetooth

• The reader is charged. If you need to charge it, attach the USB cord to an adapter and plug it into a wall outlet

If you’re having trouble accepting payments with the Verifone P400 countertop reader, follow these instructions:

• The screen is unresponsive.

• The reader is not connected.

• You can find more information in Stripe’s documentation.

Can I manually enter card details?

*This is dependent on Stripe.com’s integration.

How long does the battery last on the mobile card reader?

• For the BBPOS Chipper 2X BT mobile reader: A single charge of the lithium polymer rechargeable battery supports 800 dips, 5000 swipes, or 1000 taps
• For the Verifone P400 countertop reader: This reader remains connected to a power source while in use.

How do I charge the mobile card reader?

Charge the mobile card reader by attaching the included USB cord to an adapter and plugging it into a wall outlet.