Vega Urgent Scheduled Outage

Alert: Friday 21st August

Updated: 1:25 pm

The Vega team have been rigorously investigating speed and response issues encountered over the last few days. We apologise to all Vega users affected by slow speeds and problems with saving records. This has been very frustrating for everyone and we've been working hard to find a resolution.

We have identified a fix to improve Vega’s performance. Unfortunately, this involves scheduling an urgent outage for 12 pm NZ time, Friday 21st August. We rarely take Vega offline during working hours, but due to the nature of the fix and the urgency to resolve the issues, we decided to take this serious step.

An alert message was sent to active Vega users' dashboard at 11:30 am today, and again at 12 pm just before the outage.

We are deeply sorry for the inconvenience this week and the short notice of the outage. We will have these issues resolved ASAP; we are hoping performance will return to Vega's normal high standard by 2 pm NZ time.

Please note: all online widgets, e.g. donation widgets and registration widgets, are NOT affected by this outage and will remain online.