Reconcile Credit Card Transactions

Overview

If your organisation uses the Vega Finance Server to process credit card payments, you can reconcile transactions by comparing Vega reports against your Payment Gateway reporting.

The following reports can help you confirm successful payments, identify failed transactions, and review total credit card income received:

• Widget Activity Log – View successful credit card transactions received through your website and Payment Gateway.
• Failed Transactions Report – Review credit card transactions that were unsuccessful.

• Cashbook Report – View a summary of payments posted through the Finance Server.

   

Widget Activity Log

The Website Payment Log displays all successful credit card transactions received through your website and Payment Gateway.

Use this report to compare individual transactions against your Payment Gateway records.

To view the Website Payment Log:

1. Go to: Money → Website Log

2. Select the required date range using the Payment From and Payment To fields.
3. Use the available filters to refine your results, including:
   • Single donations
   • Recurring donations
4. Select Generate Report.
5. The report can be:
   • Printed to PDF using Print to PDF
   • Exported to CSV using Export to CSV

Failed Transactions Report

The Failed Transactions Report displays credit card transactions that were unsuccessful.

Use this report to identify payments that were not processed successfully and may require follow-up.

To view failed transactions:

1. Go to: Money → Failed Transactions

2. Select the required date range using the Payment From and Payment To fields.
3. Select Generate Report.
4. The report can be:
   • Printed to PDF using Print to PDF
   • Exported to CSV using Export to CSV

Cashbook Report

The Cashbook Report provides a summary of payments received and posted through the Vega Finance Server.

Use this report to reconcile total credit card income against your Payment Gateway reporting.

To view credit card totals:

1. Go to: Money → Cashbook Report

1. Select the required date range using the Payment From and Payment To fields.
2. Select Generate Report.
3. In the Payment Types section on the right-hand side, review the total amount received by payment type.