Send Individual Email

It is quick and easy to send an individual email to a Supporter in Vega.

• Go to 'Contacts' section and search the supporter contact record
• Once open, click the 'Send' button from top menu bar and select 'Send Email'
• At the next screen select the correct 'From' address (to your own email if you expect a reply)
• Then select an appropriate 'Template' for your email, you can create a general email template for your organisation in the Template Manager for general use
• Complete an appropriate 'Subject' email header and create the content of your email 
• If you need to follow up on an email and want a reminder, you can use the options at the bottom of the screen. 'Alert' will show up on the Vega Homepage
• If you are not ready to send your email and wish to save a draft, click the 'Save Draft' button at the bottom of the screen.  You can retrieve draft emails by clicking the 'Notes & Note Emails' tab in the supporter record and selecting the email with 'Draft Status'
• When you are ready to send your email, click the blue 'Send' button, you will receive a message box confirming 'Email Sent Successfully'
• A record of your email will be saved against the supporter record in the 'Notes & Note Emails' tab

Note: The From Email drop-down list is not generated from the User profiles, this list of emails is taken from the Admin - Service Email page where you view and configure your service emails that will be used when contacting your contacts.