An In Memoriam payment is used when a supporter makes a donation in memory of another individual. Recording the payment as an In Memoriam donation links it to the deceased person's record, allowing it to be included in In Memoriam reporting and enabling personalized receipt templates.
⭐Before You Begin
Before recording an In Memoriam payment, ensure the deceased person already exists as a contact if you want the donation included in In Memoriam reporting.
Add an In Memoriam Payment
- Navigate to Contacts.
- Open the supporter who is making the donation or click Contacts → Add Payment
- Confirm you are recording the payment against the correct supporter.
Select the Payment Type
Under Payment Type, select In Memoriam.
In the In Memory field, search for and select the deceased person's contact record.
Note: If the deceased contact has been marked as Deceased, select Search inactive records only to locate their record.
If the deceased person is not in your database
If the deceased person does not exist as a contact, their name cannot be selected from the list.
You can enter their name in the Particulars field instead.
Important: Entering a name in the Particulars field does not create a link to an In Memoriam record. Donations entered this way will not appear in In Memoriam reports available from the Money section.
Enter the Payment Details
Complete the payment information.
- Select the appropriate Pay Type (for example, Cash, Cheque or Credit Card).
- Complete any additional fields required for the selected payment method.
- If your organization has a payment gateway configured in Vega, credit card payments can be processed directly from this screen.
- Enter the Total Amount.
- If required, enter a personal message in the Particulars field. This message can be merged into the receipt or acknowledgement letter.
Note: For more information on using merge tags in receipt documents, see the attached article Using Merge Tags
Allocate the Payment
By default, the payment is allocated to your default Campaign and GL Code.
If required, click Distribution to allocate all or part of the payment to another Campaign or GL Code.
- Select the required Campaign.
- Select the appropriate GL Code.
- Enter the amount to allocate.
- Click Add.
You can split a payment across multiple Campaigns or GL Codes if required.
Note: GL Codes can be imported from Xero (if the integration is enabled) or created manually under Admin.
Complete the Receipt Details
Complete the receipt information before saving.
| Field | Description |
|---|---|
| Payment Date | The date the payment is processed (typically today's date). |
| Receipt Date | The date the donation was received. |
| Receipt Type | Select your In Memoriam receipt template. |
Recommended Merge Fields
Include the following merge fields in your In Memoriam receipt template.
| Merge Field | Purpose |
|---|---|
#InMemoryOf# |
Displays the deceased person's name. |
#Particulars# |
Displays the personalised message entered in the Particulars field. |
How the Merge Tags Work
| Merge Tag | Example Output |
|---|---|
#Salutation# |
Sarah |
#TotalAmount# |
$100.00 |
#InMemoryOf# |
John Smith |
#Particulars# |
"In loving memory of a wonderful friend who will always be remembered." |
Send the Receipt
Choose how you would like to deliver the receipt.
Select Send By > PDF, then click Download to generate a printable receipt before saving.
Select Send By > Email.
Result
Once saved, the payment is recorded against the supporter, linked to the deceased person's record (where applicable), allocated to the selected Campaign and GL Code, and the receipt is generated or emailed according to the selected delivery method.
Save the Payment
Important: Always click Save before leaving the supporter record. Unsaved payment and receipt information will be lost.
“Some content in this article may have been developed with the assistance of AI tools and reviewed by staff.”
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