The Telecom update template is used to update existing telecom values on a contact.
There are two Vega Preset Queries which can be used to easily export active contacts with any phone or email type to update their values in Excel and then import the changes with the template:
All Active Contacts with Phone Number
All Active Contacts with Email
Both of these queries will export each field needed in the import template.
This import template can be used to easily update mobile numbers to include a country code for the new SMS integration.
Please note- to include a + in the telecom value in your template, format the cells to text.
|Template Field Name||Description|
Vega ID of the contact to match the telecom to
|AccountName||Used for information only to show the account name|
|TelecomValue||Telecom value to be updated, correct any error in the phone number or email here|
|TelecomID||Telecom ID provided from the export will be used to match to the correct telecom already on the contact|