It is possible to send a document with an attachment including merge tags to a single contact using the Add Email function. This is not possible when sending mass emails through Engage.
It is best practice to not send emails with an attachment in bulk due to the risk of being caught in spam filters. While your intentions behind the email and its content are good, file attachments on bulk emails could expose recipients to nasty security risks and these are treated as a threat by email providers. The file is added as a .html file instead of your original document format to protect recipients against spammers, making it far more likely you’ll find yourself caught in their spam filter.
It is best practice to not send emails with an attachment in bulk due to the risk of being caught in spam filters. While your intentions behind the email and its content are good, file attachments on bulk emails could expose recipients to nasty security risks and these are treated as a threat by email providers. The file is added as a .html file instead of your original document format to protect recipients against spammers, making it far more likely you’ll find yourself caught in their spam filter.
Including an attached document also has limitations in vega with the use of merge tags and images.
In short, there are two alternative options available in vega where you can include a link to view a document online or download it as a PDF from within the email.
In short, there are two alternative options available in vega where you can include a link to view a document online or download it as a PDF from within the email.
Use a browser link to display your document online
This example is working from two documents.
1. Newsletter email - This is the document that will make up the content of your email. This document can use merge tags to personalise it for each contact and give a brief overview of what is covered in the newsletter and include a call to donate or register etc.
2. Linked newsletter content- This is a second document created in vega. This is your full newsletter content, made up of text, images, and links. This does not include any personalisation merge tags but can include your organisation merge tags, such as the logo or signature image. This can also include links for a call to donate or register etc and external links to your website.
In your newsletter email document, you will need to include a link to your linked newsletter content document that can be viewed online.
To do this, click the 'Get Browser Link' from the top right-hand side menu of your linked newsletter content document. This will open the document in a new tab where you can then copy the URL.
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Now you have the document URL, you will want to add a button or text to your document that can be clicked to open this linked document. The recording below shows how this whole process is completed.
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Link a downloadable PDF file
The second option available is to include a link on your text or button where the user can download a PDF file of your newsletter. This option requires you to have your newsletter in a PDF file already and this might be preferred if you have an external provider creating your newsletter document in PDF already.
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