How long does it take to get paid?
You will typically receive your first payout 7 days after the first successful payment is received.
For the 2nd payout and onward, your standard payout timing depends on your sign-up country. (e.g., businesses in the US paid out on a 2-day rolling basis)
You can also set a specific payout schedule from the Payouts settings page of your Stripe Dashboard. (By default, you are on an automatic everyday payout schedule.)
Stripe offers additional resources to troubleshoot any delayed or missing payouts.
Why is my first payout taking longer?
The first payout for every new Stripe account is made 7 days after the first successful payment is received. This initial payout timing requirement cannot be waived. Any changes made to your payout timing or payout method during this time will take effect after this initial delay. This delay allows Stripe to mitigate some of the risk inherent in providing credit services. To learn more about payout schedules, see Waiting period for first payout on Stripe.
Why is my payout delayed?
Account verification issues are the most common causes of a delayed or paused payout. If your payouts are paused or delayed, Stripe will send you an email requesting further action. Alternatively, you can visit notifications in your Stripe Dashboard to see the action required.
Some common verification requirements include:
To learn more about payout delays, see Delayed or missing payouts .
Why do I have a negative payout balance?
Your available Stripe balance may become negative if the cost of refunds or disputes is greater than the existing balance. To learn how to resolve negative balances, see Negative balances in Stripe: handling by country.
My bank returned a payout. What happens next?
If your bank returns a payout, it may take several days to arrive at Stripe. Please contact Stripe Support to confirm payout status.
If the bank account on your Stripe account is incorrect or closed, please update your bank account information to avoid future failure.
I accidentally sent a payout to the wrong bank. How do I correct this?
If incorrect bank account details were added in your Stripe account, your payouts will have been sent to that bank account. If that bank account does not exist, the payout(s) will be returned to your Stripe balance. If your funds have not returned to your Stripe balance after 5 business days, contact Stripe Support.
What is Instant Payouts?
Instant Payouts allows a business to deposit their pending balance to their bank account within minutes. It’s available 24x7 on nights, weekends, and holidays.
How do I find out if I’m eligible for Instant Payouts?
Instant Payouts is available to Stripe users in the US. New users to Stripe do not have access to Instant Payouts until sufficient payment history is established on the Stripe platform.
You can check your eligibility (and request access) from the Stripe Dashboard.
What’s an eligible debit card?
To see which banks support Instant Payouts via an eligible debit card, see Bank support for Instant Payouts.
How much do Instant Payouts cost?
To review Stripe pricing, see Stripe’s pricing page.
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