Membership Widget - Acknowledgements

Overview

The Acknowledgements section lets you configure the emails and documents sent to members after they submit a membership application.

You can also configure PDF attachments, recurring membership acknowledgements, internal membership notifications, and the confirmation message displayed to the member after completing the form.

Open the Membership Widget

1. Go to Admin > Widget Configuration.
2. Find the membership widget you want to edit.

3. Select Edit next to the widget name.

4. Select Acknowledgements from the menu on the left.

Member Acknowledgements

Use these settings to configure the acknowledgement email sent to members after they submit a membership application.

Acknowledgement	Explanation
	Enter the email address that the acknowledgement email should be sent from. If this field is left blank, the email will be sent from your organisation's default service email address.
	Select the document to be sent as the content of the acknowledgement email for a standard membership sign-up.
	Select the document to be sent as a PDF attachment to all acknowledgement options.
	Select the document to be sent as the content of the acknowledgement email when a standard membership is signed up for and a donation is also made.
	Select the document to be sent as the content of the acknowledgement email for a membership renewal. This applies when the member ticks the I am renewing my membership checkbox. It will not be sent if a current member does not select this option.
	Select the document to be sent as the content of the acknowledgement email when a membership is renewed and a donation is also made.
	Select the document to be sent as the content of the acknowledgement email for a gifted membership. This acknowledgement will be sent to both the person giving the membership and the person receiving it.
	Select the document to be sent as the content of the acknowledgement email when a gifted membership also includes a donation. This acknowledgement will be sent to both the person giving the membership and the person receiving it.
	Select Yes if you would like to receive an email notification after every membership sign-up and renewal. Selecting Yes and completing the following settings will enable these notifications.
	Select the document to be sent as the internal notification email.
	Enter the email address that should receive the membership notifications. If left blank, notifications will be sent to your default service email.
	The selected document is displayed to the member after they have successfully completed the membership form. This can be used to provide a confirmation message and any additional information you would like the member to see immediately after submitting their membership. Only certain merge tags are available for use in the thank you document.

Next steps

Once you've configured your Acknowledgements, continue with the next section of the Membership Widget setup:

Financial – Configure the financial settings for memberships and payments made through the widget.

> Next, Financial

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