The widget configuration can be accessed from Admin > Widget Configuration, once your event has been created in Engage and the option to Create a Widget is ticked:
Click the Event type to see your existing event widgets with the option to edit any of these and open the configuration:
Select Acknowledgements from the configuration options on the left-hand side.
This section is where the email and receipt documents are added, an important aspect to confirm the event registration details for your contacts.
Acknowledgement | Explanation |
This will be the email address the contact receives their acknowledgement email from, if left blank it will be your default service email. | |
This is where you can select the document to be sent, as the content of the email, in acknowledgement of the event registration. This will be sent to the primary contact only when multiple bookings are enabled. | |
This is where you can select the document which will be sent as a PDF attachment to the above acknowledgement email. This will usually be the receipt document if the event is paid. If no attachment is needed then this can be left as None. | |
Would you like to receive an email notification after every event ticket purchase or registration? Selecting Yes here and then completing the next steps will enable this. | |
This is where you will select the document which will be sent as your notification email. | |
This is where you can select the document to be sent, as the content of the email, in acknowledgement of the event registration. This will be sent to the other attendee contacts when multiple bookings are enabled. | |
This is the email to receive these notifications. If left blank these will be sent to your default service email. | |
This is where you can select the document to be displayed on screen to the contact after completion of the event purchase/registration. Only certain merge tags will be available to use in this document. |
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